考研英语书信类作文常见类型:投诉信
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篇1:考研英语书信类作文常见类型:投诉信
考研英语书信类作文常见类型:投诉信
投诉信
投投诉信是因为对服务、商品等不满而向诸如商店、厂家、消费者协会等相关负责机构写的信件。写此类信件时候,应注意写信的目的不仅仅是表示不满,更重要的是让对方了解并解决你所遇到的问题。因此投诉信的内容可包括:
1)反映问题。比如应具体说明什么质量问题,并提供确切的发票,问题的.内容要明确而具体。
2)说明由此问题所带来的不便、比如时间或精神上的损失等,内容要实事求是。
3)提出解决方案,赔偿方法和方式等,所提出的要求要合理。
4)结尾既要提出希望,比如要求对方尽快解决问题,同时又要为对方做出的努力表示感谢,这样对方才可能以积极的态度处理并解决你的问题。
投诉信的语气要坚决,但注意礼貌用词,不宜过分尖锐,叙述问题时用过去时态。其常用套语有:
引言:I am returning... which Ibought from your store in... (time).
Imust complain about...
发展:This has put us to great inconvenience.
Therefore, Iam returning... and would greatly appreciate if you could replace it.
结尾:We hope that you will understand our expectation of the compensation for our damaged goods.
Iwould be grateful if this matter would have your immediate attention.
Having been given your excellent reputation, Iam sure you will do everything possible to...
范例:
Directions:
You bought a pair of tennis bats (item #6542951) from website. When you received them, you found they were used with dirt all over around and a small tear in the handle. Write a letter to the customer service manager of the store to
1) tell him about the used bats 2)ask for a refund
Dear Sir or Madam:
I have recently ordered a new pair of tennis bats (item #6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it I saw that the bats were used. They had dirt all over around and there was a small tear in the handle. My order number is AF26168156.
To resolve the problem, I would like you to credit my account for the amount charged for my bats, I have already went out and bought a new pair at my local sporting goods store so sending another would result in me having two pairs of the same bats.
Thank you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 555-5555.
Sincerely,
Li Ming
篇2:考研英语书信类作文常见类型:感谢信
考研英语书信类作文常见类型:感谢信
感谢信
感谢信的目的是感激对方为自己的付出,感激之情要传达得真挚自然,不要刻意夸大。感谢信所涉及的内容多种多样,比如可以感谢对方替自己做了一件事情,在自己痛苦时安慰了自己,出席了自己的宴会等等。其内容包括:1)表达感激之情2)回顾事情的经过 3)肯定对方帮助的价值以及对自己的'影响,表达自己回报的愿望。
常用套语有:
1表达感激之情:
Thanks so much for…;Abundant thanks to … for…
I'm writing to express my heartfelt thanks for …
On behalf of my whole family, I wish to extend our heartfelt thanks for all the trouble you had taken in …I must write to thank you for inviting me to…
2肯定对方帮助的价值及影响:
You will never know how much we appreciated your kind and practical help. Your …meant more than I can express in words. Nothing can be more precious for me than your…
3表达回报的愿望:
I hope I can return the favor someday … Do call on me if I can ever return the favor.
感谢信中比较特殊是求职者面试后给面试官写的信。
此类感谢信的内容不只是感谢,而是一般感谢信和求职信的结合。其主要内容包括:(1)感谢对方给你面谈的机会,并注明你面试的时间和所求的职位;(2)说明你对该公司、该职位的兴趣,强调你的知识与技能符合公司的需要,表示自己能为公司的发展做出贡献。也可以补充说明或澄清在面谈中忽略或没有讲明的问题(3)重申你对该职位的兴趣,主动提供更多的材料,表示期待他们的消息。
Directions: You have just attended an interview in Apfel Incorporated for the position of marketing analyst. Write a letter of appreciation to the interviewer Mr. David Wayne. Your letter should include the following points:
1) express your appreciation for the interview
2) tell about your job-related skills and experience
Dear Mr. Wayne,
Thank you very much for taking the time from your busy schedule last Friday to interview me for the marketing analyst position at Apfel Incorporated. After our meeting, I am convinced that your company is an excellent place for my career.
I am extremely excited about the position and believe that my skills are a good match for the company. As you may remember, I completed a project that is similar in nature to the work I would be doing at your company. I believe that I could make an immediate contribution to Apfel Incorporated.
Please let me know if I can provide you with any additional information about my background or goals. My email address is LiMing@yahoo.com, and my phone number is 12345678. I look forward to hearing from you soon.
篇3:考研英语书信类作文常见类型:道歉信
考研英语书信类作文常见类型:道歉信
道歉信
道歉信是写信人对未尽之事向收信人表示歉意。所有道歉信都需要注意的`是:解释的理由要真实而详细,态度要诚恳、语言要诚挚,从而使收信人理解,并达到最终谅解。道歉信的内容可包括:1)表示歉意并说明道歉的事因;2)解释自己的难处或苦衷;3)请求原谅或提出补救的方法。
常用套语有:
1表达歉意:There's no excuse for … I forgot to ….
I am indeed very sorry for …, but believe I had no intention to…
Here is my deepest apology for ...
Please forgive me for …
2解释苦衷:The fact is that I had …/ Unfortunately I …/ I had a small accident …/ I have some urgent business to deal with My behavior yesterday was inexcusable, and I must tell you how …
3请求原谅提出补救方法:I want you to know how badly feel about… and to assure you that it will not happen again.
I realize that particular… is irreplaceable, but I hope you will use the enclosed check to purchase a similar one.
I hope this situation can be mended to everyone's satisfaction.
I can only hope you will forgive … on my part.
范例1
Directions:
You have received a complaint letter from your customer for the mix-up of order #: 26429782. Write a letter to him to 1) express your apology 2) explain the reason 3) provide the solution and offer the compensation.
Dear Mr. Bicman:
I apologize for the mix-up of order #: 26429782. We have just implemented a new packaging system that still has a few bugs to be worked out, but we did fix your order and sent it out this morning. For your trouble, we have enclosed a $25 gift certificate which can be used at any of our stores. Once again I would like to apologize for the mix-up in your order and any inconveniences this may have caused you.
篇4:考研英语书信类作文常见类型:询问信
考研英语书信类作文常见类型:询问信
询问信(Letters of Inquiry)
询问信是请求对方提供需要信息的.信件。可分三大部分:引言部分自我介绍并讲明询问目的。发展部分是询问的主要内容,如果包括多个方面,为了让对方一目了然,也便于回答,在内容的安排上应简明扼要,可以用数字列出具体问题,如first, second, third或1、2、3。结尾部分真诚地感谢对方。
由于询问有可能给对方带来麻烦,所以措辞要谦虚、诚恳。其常用套语有:
引言:As a student at... university, Iam preparing for...
Your answers to the questions below would help me...
As we are particularly interestedin... , we should be grateful if you would kindly...
发展:Could you please send me the relevant information and application form?
结尾:Your answer will contribute to my project.
Iwould appreciate receiving your answer by... ( time ).
范例1:
Directions:
You are preparing for an English test and are in need of some reference books. Write a letter to the sales department of a bookstore to ask for:
1) detailed information about the books you want, 2) methods of payment, 3) time and way of delivery.
Dear Sir/Madam,
As a student preparing for TOEFL in the coming May, I am writing to ask if you have Approaches to TOEFL written by Professor Wang Siming and published by University College Press in .
If you have the book for sale, I'd like to mail order it and please let me know if I can pay for it by money order or MasterCard.
I'd appreciate it if you could send me the book at your earliest convenience by EMS to the following address:
Li Ming
Room 239, Student Dormitory No. 11
West Campus, Baoshan University
Baoshan, 103008
Thank you for your consideration.
Yours truly,
Li Ming
范例2:
Directions:
You are doing a research project on the future of the printing industry. Write a letter to the industry market analyst Mr. Wang to ask for:
1) the challenges the industry is facing 2) the role of technologies 3) the trend in the industry
Dear Mr. Wang:
As a student at Beijing College of printing, I am currently doing a research project on the future of the printing industry. I feel that an inside view of the market situation at this time is necessary for me to have a convincing conclusion so I am eager for your suggestions. Would you please spare a few minutes answering a few questions about the market for printing industry?
1.In general,what challenges is the printing industry facing at this time, and what types of strategies are being used to meet them?
2.What types of technologies are important to this industry at present and what technologies do you feel will play an important role in the near future?
3.Do you think that this industry will experience growth in the future, and, if so, what trends do you expect to see occurring?
If you would kindly take the time to answer these questions, I'd venture to hope you can reply it before the end of April-the deadline of my report. Thank you in advance for your attention to my request.
Sincerely,
Li Ming
篇5:考研英语书信类作文常见类型:建议信
考研英语书信类作文常见类型:建议信
建议信
建议信是写信人希望对解决问题有所帮助而向相关部门或者个人写的信件,其主要目的是提出自己的意见,希望对方能够采纳并采取相应行动。为了达到交际目的,所提建议要合理、可行、容易让对方接受。除此之外还需要注意语气要和善,要与对方拉近距离而不可盛气凌人。
建议信的`内容一般包括:1)提出亟待解决的问题;2) 分析造成问题的原因;3)提出解决办法。
常用套语有:
提出问题:It seems that … (not have desired effects, not have obtained the full attention; be not satisfactory/ perfect; have harmful/ deadly/ serious/negative effects)
I am …(deeply/ really/ seriously/ terribly/greatly) concerned / worried / sad / confused about…
分析原因:Currently, … especially … ;Therefore,… ;This leads to…; one of the factors is …;
It is understood that if…it will….
提出解决方法:In order to combat the growing problem of… , … should reduce/ increase/ ensure…; I think it would be more beneficial if you could….; I think it would be helpful to….
范例:、硕士研究生入学考试作文题(见真题分析)
篇6:英语四六级作文的常见类型
英语四六级作文的常见类型
1. 许多城市竞相建造摩天大楼
2. 人们对建造摩天大楼有不同的看法
3. 我的看法
In recent years with fast economic growth, many skyscrapers have appeared in big cities of China. People’s attitude towards the skyscrapers varies widely.
Some think of them as a sign of economic progress and a miracle of modern architecture. They also believe that building skyscrapers helps to solve the problem of the growing scarcity of land in the city, for they can obtain the maximum space per square meter of ground and meanwhile offer to the tenants offices and apartments that please them. Yet others, speak of the problems skyscrapers have brought. They complain that the monstrous edifices interfere with television reception, blot out the sun and create many dark sunless streets. Besides, excessively large masses of human beings working in a single gigantic building overburden public transportation. Lighting, heating, and air conditioning strain energy supplies, to the extent that skyscrapers become lavish consumers, and wasters, of electric power. Worst of all, their reflective glasses coated with silver or gold mirror films raise the temperature of the surrounding air.
With these problems and the effect the skyscrapers has exerted on the environment, more and more people have begun to wonder whether skyscrapers are necessary or desirable.
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