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酒店前台英语面试

2023-04-22 08:37:56 收藏本文下载本文

“逗你玩儿呢”通过精心收集，向本站投稿了8篇酒店前台英语面试，以下是小编为大家准备了酒店前台英语面试，欢迎参阅。

酒店前台英语面试

篇1：酒店前台英语面试

。782.I'd like you to tell me some of what you've been doing recently.我想请你告诉我你最近一直在做什么？783.Every day I go to work on time to guarantee the proper operation of the front desk.我每天按时上班，以保证前台工作的顺利进行。784.We accept booking，tell about room rates，find out how the bill will be paid and help the guests to check in and check out.When some guests want to have cancellations，change rooms or extend a reservation，we should always offer our help with courtesy.我们接受订房、解释房价、看顾客以什么方式结算，帮助顾客入住及结账。如果有顾客要求取消预订、换房间或延长住宿时间，我们总是给予周到服务。785.In what way do most clients check out？多数顾客以什么方式结账？786.Most clients check out by credit card，traveller's cheques or Master card.Our hotel doesn't accept personal cheques.多数顾客用信用卡、旅行支票或万事达卡结账。我们不接受个人支票。787.How do you deal with a reservation mix-up？你们如何处理订房出现的差错？788.If we are booked solid，I would first of all apologize to the clients for this mistake.Then I'll ask them to rest on the chairs while I contact another hotel for them.如果所有房间都已订完，我先向顾客道歉，然后请他们坐下休息，我为他们另外联系一个宾馆。789.What would you do if the guest's total bill exceeds the credit limit？如果顾客的账单超过信用卡限额怎么办？790.I would ask if the guest is willing to pay the difference by cash.If not，I'll try to get permission from the office which set the limit to extend credit over that amount.我先征求顾客意见，看他是否愿意用现金支付差价。如果不愿意的话，我就和发卡机关联系，看能不能扩大限额度。791.Why are you interested in working with our hotel？你为何对到我们宾馆工作感兴趣？792.My past work experience is closely related to this job.I am confident of doing the job well.Therefore I am desirous to get this post.我过去的经验同这份工作密切相关，我有信心把它做好。因此我很想得到这一职位。793.Don't you like the work？你不喜欢那份工作吗？794.I liked the work. However， the hotel is too small for me to widen my experience.我喜欢那份工作，但那家宾馆太小了，难以增长我的工作经验。795.There are not many foreign guests in the hotel.As an Eng－lish major，I'd like to take a more challenging job.That's the reason why I want to come here for a job.我们那家宾馆没有多少外国客人，作为一名英语专业的学生，我想做一些更具挑战性的工作。这就是我为什么要来此应聘的'原因。796.How long have you been working there？你在那儿干多长时间了？797.I've been working there since .我从起就在那家宾馆工作。Dialogue A（I= Interviewer主试人 A= Applicant申请人）A：Excuse me. May I see Mr. John Watt， the manager？I：It's me. What can I do for you？A：I have come at your invitation for an interview.Nice to meet you，Mr Watt.I：Nice to meet you，too.Please sit down.A：Thank you，Sir.I：I've invited several candidates to come today.You are the first one to have arrived. I hope that the early bird will catch the worm.A：I hope so.I： May I have your name？A：I am Beijiang Zhang.I：How do you spell your surname？A：Zhang——Z.H.A.N.G.I：Now tell me what university you were graduated from.A：I was graduated from Nanjing University.I：What was your major in the university？A：My major is English.I：No wonder you speak English so fluently.A：Thank you for your compliment，sir.I：Where are you working now？A：I'm working at Baodao Hotel.I：I would like you to tell me some of what you have been doing recently.A：OK.Every day I go to work on time to guarantee the proper operation of the front desk.We accept booking，tell about room rates，find out how the bill will be paid and help the guests to check in and check out. When some guests want to have cancellations，change rooms or extend a reservation，we should always offer our help with courtesy.I：In what way do most clients check out？A： Most clients check out by credit card，traveller's cheques or Master Card.Our hotel doesn't accept personal cheques.I：How do you deal with a reservation mix－up？A：If we are booked solid，I would first of all apologize to the clients for this mistake.Then I'll ask them to rest on the chairs while I contact another hotel for them.I： What would you do if the guest's total bill exceeds the credit limit？A：I would ask if the guest is willing to pay the difference by cash.If not，I'll try to get permission from the office which set the limit to extend credit over that amount.I：You seem to have done a good job.Why would you come here to apply for the job？A：Ours is a small hotel.There are not many foreign guests every year.As an English major，I'd like to take a more challenging job.That's the reason why I want to come and work in your hotel.I：How long have you been working there？A：I've been working there since 1996.I：Could you tell me your expectation in salary？A：The average salary for department managers is OK.I：Have you got any other extra requirements？A：No.I： We'll grant you a commencing salary of 3，500 yuan a month.Is that acceptable to you？A：I think to.I： How can we contact you about our final decision？A：You can call me at this number during the work hours.I： We'll get in touch with you by next Monday. Thank you，Mr. Zhang for your interest in our hotel.A：Thank you，Mr. Watt.I hope to see you again.I：I hope so.Notes 注释1.It's me.我就是，2.You are the first one to have arrived.I hope that the early bird will catch the worm.你是第一个来到的，我希望捷足者会达到目的。The early bird will catch the worm.是一句谚语，译为：早起的鸟儿有虫吃。3.No wonder you speak English so fluently.难怪你的英语如此流利。No wonder（that）…难怪……，……不足为奇，如：He had made a thorough investigation.No wonder he knew so much about it.他进行了彻底的调查，无怪他对此事了解很多。4.Thank you for your compliment，sir.谢谢你的夸奖，先生。5.The average salary for department managers is OK.部门经理的平均工资即可。Words and Expressionsrecently ad.最近，近来guarantee v.保证the front desk （宾馆的）前台工作Front Office Manager 前台经理room rates 房间价格check in 登记入住check out 结账cancellation n.取消预订reservation n.预留、预订with courtesy 礼貌地，客气地client n.顾客，委托人credit card 信用卡traveller's cheque 旅行支票Master Card 万事达卡personal cheque 个人支票注意： Cheque在英语中也可拼写为check.book solid 客满exceed v.超过compliment n.赞扬，称赞的话commencing salary 起薪get in touch with 与……联系

篇2：酒店前台英语面试

Very pleased to have the opportunity to your hotel for an interview, my name is XXX, 20 years old this year, I graduated from the Guangzhou South China Normal University, I am cheerful and lively, act calm, unity and sense of responsibility. Port in Foshan International Travel Service worked for some time now to strengthen English proficiency. The reception desk is very like their own work, I think I am qualified for it, and hope that your hotel can give and opportunities. Thank you!

很高兴能有机会来贵酒店面试，我叫XXX，今年20岁，我毕业于广州市华南师范大学。我个性开朗活泼，办事沉稳，团结协作及责任心强。在佛山口岸国际旅行社工作过一段时间，现在正在加强英语水平的提高。自已非常喜欢酒店前台这项工作，我认为我有能力胜任它,希望贵酒店能给与机会。谢谢!

[酒店前台英语面试]

篇3：有关酒店前台的面试常用英语

【酒店前台面试英语】----首先你要准备好作为一个前台接待必要的几句口语比如:can I help you ? what can I do for you ?

等面试时他们会问你一些比较普通的题目,就是模拟现场的那种,他们会用实际问题问你,比如问你如果客人的东西丢了,你应该怎么帮忙?或者如果客人有什么意见或者建议你又怎么处理?等等你就用你自己的想象力去想一切客人可能遇到的问题都将可能成为你的问题,只要准备充分没问题的,还有不一定要说的多快,但一定要清楚,还有别紧张。

以下是一些比较常见的面试问题：

I'd like you to tell me some of what you've been doing recently. 我想请你告诉我你最近一直在做什么?

If you are employ by the hotel , what will you do firstly?如果酒店正式录取您，您上班第一件事是做什么?

How do you comprehend the “service consciousness” of service trade?您如何理解服务行业的“服务意识”?

Could you list some difficulties during your work? And how did you conquer them?请举例您在工作中遇到的几件困难，而您是如何克服的?

Could you introduce the company which you are serving in English?请你用英文介绍目前服务的公司。

What could you make a contribution to our hotel if you are employed by our hotel?如果我酒店雇用你，你觉得可以为部门带来什么样的贡献?

How do you deal with a reservation mix-up? 你如何处理订房出现的差错?

What would you do if the guest's total bill exceeds the credit limit? 如果顾客的账单超过信用卡限额怎么办?

Why are you interested in working with our hotel? 你为何对到我们宾馆工作感兴趣?

Besides the salary, what welfare attract you mostly?除了工资，还有什么福利最吸引你?

What amateur activities have you ever taken part in ?你参加过什么业余活动?

[有关酒店前台的面试常用英语]

篇4：酒店前台面试英语口语

Try to study these and I am sure you will get the job. Check In Front desk clerks greet guests upon arrival to the hotel, access their information in the computer system, retrieve their reservation information, secure a credit card for incidental expenses and provide guests with their keys. Communication In some hotels, front desk clerks serve as the intermediaries between guests and other departments in the hotel, relaying requests to the bell captain, valets and housekeeping. Administrative Duties Front desk clerks answer telephones, schedule reservations and transfer callers to guest rooms. They also take messages and distribute mail both to guests and employees of the hotel. Customer Service Front desk clerks answer guests' questions concerning hotel facilities and the hotel's surrounding areas. They also provide assistance in handling customer complaints, involving management as necessary. Sometimes they make reservations for entertainment and dining on behalf of guests as well. Billing and Checkout Front desk clerks often compile bills for hotel stays and handle checkout, where they accept final payment and ensure that keys are returned.

篇5：酒店前台面试英语口语

I'd like you to tell me some of what you've been doing recently. 我想请你告诉我你最近一直在做什么?

If you are employ by the hotel , what will you do firstly?如果酒店正式录取您，您上班第一件事是做什么?

How do you comprehend the “service consciousness” of service trade?您如何理解服务行业的“服务意识”?

Could you list some difficulties during your work? And how did you conquer them?请举例您在工作中遇到的几件困难，而您是如何克服的?

Could you introduce the company which you are serving in English?请你用英文介绍目前服务的公司。

What could you make a contribution to our hotel if you are employed by our hotel?如果我酒店雇用你，你觉得可以为部门带来什么样的贡献?

How do you deal with a reservation mix-up? 你如何处理订房出现的差错?

What would you do if the guest's total bill exceeds the credit limit? 如果顾客的账单超过信用卡限额怎么办?

Why are you interested in working with our hotel? 你为何对到我们宾馆工作感兴趣?

Besides the salary, what welfare attract you mostly?除了工资，还有什么福利最吸引你?

What amateur activities have you ever taken part in ?你参加过什么业余活动?

篇6：酒店前台面试英语口语

What’s your name? May I have your name?

您贵姓? 请问您贵姓大名?

Do you want some tea? Could you like some tea?

您要喝茶吗? 请问您想喝茶吗?

Over here, please. Could you come this way please?

这边请。请您往这边走好吗?

1.酒店前台英语面试问题

2.酒店面试英语口语

3.酒店销售面试英语口语

4.面试英语口语

5.面试英语口语对话

6.英语口语面试

7.求职面试英语口语

8.关于面试的英语口语

9.英语面试英语口语

10.面试的英语口语对话

篇7：酒店前台面试常见问题

首先，仪容仪表要收拾的干净利索，最好不要是带颜色的头发等，

因为我们的'四星级酒店，规定的是很严格的。

其次，谈话期间一定要面带笑容，有个很好的礼仪礼貌。

酒店前台讲究的的就是你的形象，礼仪礼貌，仪容仪表，待人接物。这些印象分很重要!

其次，外语。

简单的自我介绍准备一个。

他可能直接和你用外语对话几句，问你哪里毕业，什么专业等简单的问题。

也有可能让你读点什么，然后就小短文问。

这些都不用太准备，

当然有的酒店也不用外语，要求也不高。

你为什么要选择酒店?

你觉得酒店行业最重要的是什么?

多数应该会问吧。

实事求是的回答就好了。总之最重要的还是展现一个良好的自我形象。微笑回答，自信点就好了。

多和服务和态度、责任心等联系上。

下面还推荐了其他的面试问题：

谈谈人际关系生活经验教师资格考试:面试常见问答题及指导何时可以到职

篇8：酒店前台英语自我介绍

How do you do! Please will bother. I\m a just from hubei economy academy graduate students. I am very honored to have the opportunity to present you my personal information. In all the society, in order to find the accord with their professional and interested in work, to achieve their life value, and to all the leaders as a self recommendation.

We will own the brief introduction is as follows:

I am a learning hotel management professional college students, I love my professional and for its input the enormous enthusiasm and energy. In the four years of college life, I learn from the content includes theoretical knowledge to the professional skills of learning knowledge. . Through to these knowledge learning, I have this field of knowledge has a certain degree of understanding and master, and has a certain practical operation ability and technology

In the school study, both the basic theory knowledge, or practical operation skills, I took the excellent results. In the school besides study, I also take an active part in social practice activities. Once in 2006 to participate in the school of “a program under which officials” social practice activities. Has been awarded “excellent activists” in May 2007 to October once went to France to study western food culture and French high star hotel practice, so that I can master more standard and system of the western food service. Can the use of fluent in French and guests communication.

I sincerely hope to be able to your hotel to realize my dream, to your hotel give my a power. At the same time also hope to be able to your hotel and the unity and cooperation among the elite. Believe that can make the hotel later career progresses day by day. If I am lucky enough to add to the hotel, I would certainly work hard of do my job.

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