商业书信格式
“wemdy”通过精心收集,向本站投稿了5篇商业书信格式,下面是小编精心整理后的商业书信格式,希望能够帮助到大家。
篇1:商业书信格式
商务信函属于商务礼仪文书范畴,是指企业与企业之间,在各种商务场合或商务往来过程中所使用的简便书信。其主要作用是在商务活动中用来建立经贸关系、传递商务信息、联系商务事宜、沟通和洽商产销;询问和答复问题、处理具体交易事项。其种类包括联系函、推销函、订购函、确认函、索赔函等多种。
文种特性
〔一)语气口语性
每一封商务信函的往来都是不同的企业之间或者企业领导者彼此之间的一种情感交流。人都是感性的,所以商务信函更多地体现了感性的一面。而不是人们想象的商务信函应该用一种特殊的“生意腔”,信函读起来使人感到非常热情、友好,就像朋友之间的谈话那样简单、自然、人性化。无论是歉意的道歉函,还是善意的劝说函,或者购买函,完全可以通过信函中的语气、语调来表现。
(二)内容直接性
企业每天都要阅读大量信函文件。商务信函不需要用华丽的词句。所以,商务信函要写得简明扼要,短小精悍,切中要点。用简洁朴实的语言来写信函,使信函读起来简单、清楚、容易理解。当涉及数据或者具体的信息时,如时间、地点、价格、货号,等等,要用语精确,使交流的内容更加清楚,这更有助于加快商务活动的进程。
(三)态度真诚性
商务信函要能够充分体现真诚、礼貌。不管说什么,都要带着诚意去说。把写好的商务信函拿起来读一遍,确保如果此时对方正在电话中与你通话,他一定能够感受到你的自然、真诚和礼貌。这里所说的礼貌,并不是简单用一些礼貌用语,而是体现了一种为他人考虑,多体谅对方心情和处境的态度。
(四)主旨单一性
商务信函具有纯粹的业务性,一般要求专文专事,内容集中单一,围绕公务,突出主旨。
(五)格式规范性
商务信函结构类似于一般的书信,有称呼、有正文、有署名。外贸商务函、电的写作则必须依照国际惯例,用英语或对方国家所使用的语言书写,在文法和书写格式上也要符合对方的语言规范和习惯。
(六)地位平等性
商务信函是两个平等法人之间的往来文书,反映双方平等、互惠互利的关系。商务信函的写作应相互尊重,以礼相待。
(七)要求时限性
商务信函是在商务活动的每个环节中形成的,每封信函都是一定时限内的`双方意愿的明确表达。因此,接收对方的信函后必须及时回复。目前,信函的传递越来越多地使用图文传真、电子邮件等快速传递形式,以适应这一特点的需要。
商务信函一般由三部分组成:信头、正文、信尾。
(一)信头
信头即信函的开头,由发信人名称及地址、标题、函号、称谓、收信人地址和单位等组成。
1发信人名称及地址
发信人名称及地址一般写明发信人企业单位名称及详细地址。还包括电话号码、电报挂号、专用电码、电传、传真、网址等商务联系信息。
2.标题
作为商务信函,它与一般的普通信件不同,只要不是企业单位个人与个人之间的交流,商务信函一般可以有标题。标题位置在信文首页卜方,居中书写,其内容是标明事由。事由要求概括出函件的主旨、中心,使收信人通过标题就对信文的主要内容有大致的了解。常见的商务信函标题有以下两种形式:
(1)由事由加文种名称“函”构成,如“关于要求承付打印机货款的函”、“推销函”、“订购函”、“索赔函”等。
(2)先写“事由”二字,加冒号提示,然后直接标写该信函的内容,如“事由:机动车索赔”。
3函号
函号即编号,分为对方编号和己方编号。在外贸业务信函的信头上注明编号,可保证信函便于管理和查阅。
函号位置一般出现在标题右下方或信头的左上方。常见的有两种形式:一是仿效行政公文发文字号的格式,采用“x函〔xxxx〕x号”或(xxxx) “函第x号”的形式;二是采用直接编号的形式,如“第x号”。
4称谓
称谓是对收信人或收信单位的称呼,一般写受文者的尊称,这是商务信函必须的一项。其位置一般在标题或函号的左下方,单独占行,顶格书写,后面用冒号。书写时有以下两种称谓:
(1)泛指尊称。“尊敬的”后加称谓并加冒号,如“尊敬的先生”、“尊敬的女士”等。尊称中可以使用职务,如“尊敬的办公室主任”、“尊敬的财务部部长”、“尊敬的销售部经理”等。
(2)具体称谓。即具体指名道姓的尊称。在姓名后面加称谓语。这类称谓一般用于写信人与收信人彼此认识或者非常熟悉的情况。因为这种称谓能够体现写信人与收信人之间的情感与密切关系。称谓可用泛称中的“先生”、“女士”等,也可以使用职务,如“尊敬的办公室石主任”、“尊敬的财务部张部长”、“尊敬的销售部王经理”等。
5.收信人地址、单位
收信人地址、单位要写明收信人企业单位名称及详细地址。
(二)正文
正文是商务信函的主体,叙述商务往来联系的实质问题。正文写作要求内容单纯,一文一事,文字简明,事实有据,行文礼貌。
1问候语
问候语也即应酬语或客气语。开头的问候语是商务信函必不可少的,即发信人对收信人打招呼的礼貌问候语。一般用一两句尊敬的客气话表示,如“您好”,“近来生意可好,效益颇高”等。如果是初次联系,可使用“久仰大名,未亲雅教”等词语。如果是回函,可使用“惠书敬悉,不胜感激”等词语表示感谢来函。
2主体
主体是商务信函正文的核心内容,是发信人要说明的事项。不同的商务信函的内容是不同的。一般包括以下两个内容:
(l说明发函缘由。直截了当、简明扼要地说明发函的目的、根据、原因等内容;复函则要引叙对方来函要点,以示复函的针对性。
(2)说明发函事项。主体表达信函的中心内容,一般是根据发函缘由详细地陈述具体事项,或是针对所要商洽的问题或联系事项,阐明自己的意见。要求语气要平和,问题要明确,事实要清楚,表达要明白。如商洽函的正文主体包括商洽缘由、商洽内容、意愿要求三部分;询问函的正文主体包括询问缘由、询问事项两部分;答复函的正文主体包括答复缘由、答复内容两部分;商品报价函的正文主体包括产品的价格、结算方式、发货期、产品规格、可供数量、产品包装、运输方式等。
如果正文主体内容简单,逻辑上可采用篇、段合一式结构,如果正文主体内容较多,逻辑上可采用分段式结构。
3结尾语
正文结束以后,一般用精练的语言将主体所叙之事加以简单概括,并提出本函的有关要求,强调发函的日的。如请求函的结尾语是“拜托之事,承望协助解决为盼”,希望回函的结尾语是“不吝赐函,静候佳音”等。结尾语视发信人与收信人的关系以及信函的内容而定,要求恰当得体。
(三)信尾
信尾部分包括四部分内容。
1祝颂语
所有的商务信函都要写明祝颂语。祝颂语分为祝者自身的请候语和收信人的安好语两部分:
(1)请候语,在正文结束后空两格书写。常用的有“敬祝”、“顺颂”、“恭祝”
等。
(2)安好语,一定另起一行顶格书写,以表示对对方的尊重。常用的安好语有“商棋”、“金安”、“生意兴隆”等。
2签署
签署即发信人的署名或签名、用印。商务信函的署名可根据企业的要求或发信人的意见而定。有的企业署名以单位名称加盖印章的方式;有的企业要求发信人直接签名,以示对信函的内容负责。个人签名一定要由发信人亲手所签。
3日期
日期一般是发信具体时间。商务信函因为涉及商务业务往来,务必写明发信日期。一般采用以下三种形式:
(1)公文日期形式。即在信函签署下方用汉字小写写明发信日期,如xxxx年八月十八日。
(2)阿拉伯数字形式。即在信函签署下方用阿拉伯数字写明发信日期,如 年8月18日。
(3)国际标准简写法形式。即在信函签署下方用阿拉伯数字标记年、月、日,在一位数的月、日前加“0",如08月18日。
无论哪种写法,日期务必写全,以便存档备查。如2008月08日,不能写成“08年08月08日”。
4附件
附件是随函附发的有关材料,如报价单、发票、确认书、单据等。如果需要标注附件的,在信函签署的下方可以标注附件。如果附件是两个以上的,要分别标注附件一、附件二等。
篇2:商业书信常用结束语
(1)我们盼望于近日内接获回信,等。
1. We hope to receive your favour at an early date.
2. We hope to be favoured with a reply with the least delay.
3. We await a good news with patience.
4. We hope to receive a favourable reply per return mail.
5. We await the pleasure of receiving a favourable reply at an early date.
6. We await the favour of your early (prompt) reply.
7. A prompt reply would greatly oblige us.
8. We trust you will favour us with an early (prompt) reply.
9. We trust that you will reply us immediately.
10. We should be obliged by your early (prompt) reply.
11. Will your please reply without delay what your wishes are in this matter?
12. Will you kindly inform us immediately what you wish us to do.
13. We request you to inform us of your decision by return of post.
14. We are awaiting (anxious to receive) your early reply.
15. We thank you for the anticipated favour of your early reply.
16. We should appreciate an early reply.
17. We thank you in anticipation of your usual courteous prompt attention.
18. We thank you now for the courtesy of your early attention.
19. We hope to receive your reply with the least possible delay.
20. Kindly reply at your earliest convenience.
21. Please send your reply by the earliest delivery.
22. Please send your reply by messenger.
23. Please reply immediately.
24. Please favour us with your reply as early as possible.
25. Please write to us by tonight's mail, without fail.
26. May we remind you that we are still awaiting your early reply.
27. May we request the favour of your early reply?
28. A prompt reply would help us greatly.
29. A prompt reply will greatly oblige us.
30. Your prompt reply would be greatly appreciated.
31. Your prompt attention to this matter would be greatly esteemed.
32. We look forward to receiving your early reply.
33. We thank you now for this anticipated courtesy.
34. As the matter is urgent, an early reply will oblige.
35. We reply on receiving your reply by return of post.
(2)回信请用电报,等。
1. We await your reply by telegraph.
2. Please wire reply to our telegram of this morning.
3. We are anxiously awaiting your reply by telegram.
4. Please arrange for your telegraphic reply, or long distance call, to reach us before noon on Monday.
5. Cable reply immediately, using Western Union Code.
6. Please acknowledge by wire the receipt of these instructions.
7. Please do not fail to telegraph your reply immediately on receipt of this letter.
8. Please telegraph your decision without delay as we have offers awaiting.
9. Please telegraph reply immediately, our offices will be open until 9 p.m.
10. Oblige us by replying by telegram before noon tomorrow, as we have another offer.
11. Inform us by telegram of your lowest quotations.
12. Wire me at the Grand Hotel. Yokohama, before noon.
13. Wire in time for us to write you in reply by 7 p.m. mail.
14. Telegraph me from Osaka before noon stating your telephone numbers.
15. Kindly reply me by wire (telegraphically).
16. We should be pleased to have you telegraphically reply us.
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篇3:英文商业书信
由于经济全球化的影响,不但国内企业与国外企业做生意、打交道的机会愈来愈多,而且外企在我国的比例也逐年上升,无论是跟外企做生意,还是在外企工作,不可避免要制作涉外信函,涉外信函成为与外企沟通的重要桥梁。掌握涉外信函的写作方法,便显得格外重要。
⊙推销产品函
⊙希望建立贸易关系函
⊙联系销售函
⊙答复客户建立贸易关系函
⊙询价函
⊙回复商业询购函
⊙报价函
⊙还价函
⊙接受函
⊙订购函
⊙确认订购函
⊙交易磋商函
⊙催款函
⊙装运通知函
⊙包装磋商函
⊙索赔函
⊙理赔函
⊙投诉处理函
篇4:商业英文书信
商业英文书信
一. 商业书信常用开头语 Opening Phrases & Sentences Generally Used In Business Letters
(1)特此奉告等
To inform one of; To say; To state; To communicate; To advise one of; To bring to one's notice (knowledge); To lay before one; To point out; To indicate; To mention; To apprise one of; To announce; To remark; To call one's attention to; To remind one of; etc.
1. We are pleased to inform you that
2. We have pleasure in informing you that
3. We have the pleasure to apprise you of
4. We have the honour to inform you that (of)
5. We take the liberty of announcing to you that
6. We have to inform you that (of)
7. We have to advise you of (that)
8. We wish to inform you that (of)
9. We think it advisable to inform you that (of)
10. We are pleased to have this opportunity of reminding you that (of)
11. We take the advantage of this opportunity to bring before your notice
12. Please allow us to call your attention to
13. Permit us to remind you that (of)
14. May we ask your attention to
15. We feel it our duty to inform you that (of)
(2)为(目的)奉告某某事项
1. The purpose of this letter is to inform you that (of)
2. The purport of this line is to advise you that (of)
3. The object of the present is to report you that
4. The object of this letter is to tell you that
5. By this letter we Purpose to inform you that (of)
6. Through the present we wish to intimate to you that
7. The present serves to acquaint you that
(3)惠请告知某某事项,等
1. Please inform me that (of)
2. Kindly inform me that (of)
3. Be good enough to inform me that (of)
4. Be so good as to inform me that (of)
5. Have the goodness to inform me that (of)
6. Oblige me by informing that (of)
7. I should be obliged if you would inform me that (of)
8. I should be glad i
>>篇5:商业书信常用开头语
(1)特此奉告等
To inform one of; To say; To state; To communicate; To advise one of; To bring to one's notice (knowledge); To lay before one; To point out; To indicate; To mention; To apprise one of; To announce; To remark; To call one's attention to; To remind one of; etc.
1. We are pleased to inform you that
2. We have pleasure in informing you that
3. We have the pleasure to apprise you of
4. We have the honour to inform you that (of)
5. We take the liberty of announcing to you that
6. We have to inform you that (of)
7. We have to advise you of (that)
8. We wish to inform you that (of)
9. We think it advisable to inform you that (of)
10. We are pleased to have this opportunity of reminding you that (of)
11. We take the advantage of this opportunity to bring before your notice
12. Please allow us to call your attention to
13. Permit us to remind you that (of)
14. May we ask your attention to
15. We feel it our duty to inform you that (of)
(2) 为(目的)奉告某某事项
1. The purpose of this letter is to inform you that (of)
2. The purport of this line is to advise you that (of)
3. The object of the present is to report you that
4. The object of this letter is to tell you that
5. By this letter we Purpose to inform you that (of)
6. Through the present we wish to intimate to you that
7. The present serves to acquaint you that
(3)惠请告知某某事项,等
1. Please inform me that (of)
2. Kindly inform me that (of)
3. Be good enough to inform me that (of)
4. Be so good as to inform me that (of)
5. Have the goodness to inform me that (of)
6. Oblige me by informing that (of)
7. I should be obliged if you would inform me that (of)
8. I should be glad if you would inform me that (of)
9. I should esteem it a favour if you would inform me that (of)
10. I will thank you to inform me that (of)
11. You will greatly oblige me by informing that (of)
12. We shall be obliged if you will inform us that (of)
13. We shall be pleased to have your information regarding (on, as to; about)
14. We shall deem it a favour if you will advise us of
15. We shall esteem it a high favour if you will inform us that (of)
(4)特确认,本公司某月某日函件等
1. We confirm our respects of the l0th May
2. We confirm our letter of the l0th of this month
3. We confirm our last letter of the l0th June
4. We had the pleasure of writing you last on the l0th of this month
5. We confirm our respects of the l0th June
6. We confirm the remarks made in our respects of the l0th July
7. We confirm the particulars of our enquiry by telephone of this morning
8. In confirming our telegram of this morning, --
9. Confirming our respects of the 10th May,---
10. Confirming our last of the 10th June,---
(5)贵公司某月某日函电,敬悉等
l. We have pleasure in acknowledging receipt of your esteemed favour of the 3rd May
2. We are pleased to acknowledge receipt of your favour of the lst June
3. We have to acknowhedge receipt of your favour of the 5th July
4. Your letter of May 5 was very welcome
5. Your letter of April l0 gave me much pleasure
6. Your esteemed favour of 7th May was duly received by us
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