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英文商务道歉信

2022-05-28 04:06:32 收藏本文下载本文

“willowwww”通过精心收集，向本站投稿了10篇英文商务道歉信，以下是小编为大家整理后的英文商务道歉信，希望对大家有所帮助。

英文商务道歉信

篇1：商务道歉信英文

商务道歉信英文

Apologize letter __ business English_ by LQY

Dear Sir or Madam,

I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

道歉与解释【二】

1.Dear Mr/Ms,

We are sorry we cannot send you immediately the catalogue

and price list for which you asked in your letter of

March 10. Supplies are expected from the printers in two

weeks and as soon as we receive them, we will send you a

copy.

Yours faithfully

尊敬的'先生/小姐，

对三月十日来信所要目录和价格单，很抱歉不能马上寄去。

印刷商两周后供货，一旦收到，我们将给您寄去一份。

您诚挚的

2.Dear Mr/Ms,

I was very concerned when I received your letter of

yesterday complaining that the central heating systemin your new house had not been completed by the datepromised.

On referring to our earlier correspondence,I find that

I had mistaken the date for completion. The fault isentirely mine and I deeply regret that it should haveoccurred.

I realize the inconvenience our oversight must be

causing you and will do everything possible to avoid

any further delay. I have already given instructions

for the work to have priority and the engineers working

on the job to be placed on overtime. These arrangements

should see the installation completed by next weekend.

Yours faithfully

篇2：商务道歉信英文

【模板】

Dear ___________,

I am truly sorry that_________________________(道歉的原因).

The reason is that_(介绍原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.

Yours sincerely

Li Ming

【范文】

Dear Ashley,

Please accept my deepest apologies for my mistake in regard to leaking customer information to people from the other department.

It was not my intention to create such an awkward and embarrassing situation for our department.

If there was any good that came out of this unfortunate experience, it is that I have grown and learned alternative approaches to these situations.

Please feel free to let me of your thoughts and concerns over this matter. You can reach me at email.

Sincerely,

Jim

【阅读拓展】

道歉信常用英语词汇：

apologize to sb. for sth 因为...向某人道歉

fault 错误

remedy 补救

forgive 原谅

make an apology 道歉

shoulder the responsibility 承担责任

道歉信常用英语句型：

He wrote a letter of apology to the hostess.

他给女房东写了一封道歉信。

He wrote a very formal letter of apology to Douglas.

他给道格拉斯写了一封非常正式的道歉信。

I feel very guilty for what I have done to you.

对你们的`所做所为我感觉很内疚。

Please accept my most cordial and humblest apologies for…once more.

请在再次为……接受我真诚的道歉

篇3：商务英文道歉信

Dear Mr. Grison

Thank you for your letter of 6 May concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our company as your supplier in the future.

Your sincerely

xxx

xxxx/xx/xx

篇4：英文商务道歉信

Dear Mr. Harrison,

Thank you for your telephone call of 18 May 20XX.

I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.

I apologies again for the delay and I hope the sample will meet with your satisfaction.

Your sincerely

XXX

date

篇5：英文商务道歉信

Dear Sir or Madam,

Thank you for letter of 5 May 20XX.

I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

I enclose the price list of our company as requested and look forward to hearing from you.

Your sincerely

XXX

date

篇6：英文商务道歉信

Dear Ms Jeremy,

Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.

After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.

According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.

I would like to offer our apologies once again and thank you being an excellent customer.

Yours sincerely.

XXX

date

篇7：商务英文道歉信

Dear Mr. Grison

Thank you for your letter of 6 May 20XX concerning the faulty tableware.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

I hope that you can use our company as your supplier in the future.

Your sincerely

篇8：商务英文道歉信

Dear Mr. Clinton

Thank you for your letter of 9 May 20XX concerning faulty goods purchased in our store in London.

I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

Yours sincerely

Paul Harvey

Customer Relations.