商务电话礼仪英语作文
“andrew”通过精心收集，向本站投稿了6篇商务电话礼仪英语作文，以下是小编帮大家整理后的商务电话礼仪英语作文，仅供参考，欢迎大家阅读。
篇1：商务电话礼仪英语作文
Personal privacy, is not willing to open, no stranger to inquire about the secret, personal or private things.
In international social life, people generally pay respect individual privacy, and respect the privacy, as if a person in interpersonal skills have upbringing, respect and understanding can be an important sign of object interaction.
In international social life, how many, the personal income has been foreigners as their faces, is taboo others directly or indirectly. Remove wages, those who reflect personal economic conditions, such as tax amount, problems and bank deposit,
the stock returns and housing area, car models, resorts, apparel brands, entertainment, etc, and personal income because, do not fit.
In general, the actual age abroad as “core”, and “confidential for old” words taboo. The love of friends and relatives, junior, marriage and family life. In some countries, with straight talk about this problem, is likely to be regarded as boring,
even to think is “sexual harassment”. When chatting, generally dislike others for their own health concern.
Foreigners are put his own private residence as a private domain. They do not like the telephone number, residential address personal private information disclosure as pure “.
We ask for others, such as ”is where people“, ”what school“, ”what did before, that is normal. Yet these contents as foreigners “, ”commercial secrets of the object against ask communication freely, without ever find each other“ hukou ”.
篇2：商务电话礼仪英语作文
The telephone is an amazingly useful machine, and very easy to use, but believe it or not, people don't always use them effectively. Because we're busy and focused on ourselves, we often use our phones in a manner that's helpful for us, but not necessarily for everyone else.
Hopefully you know a few of the basics, such as keeping your phone volume low, or on vibrate, resisting the urge to use them during meetings or training sessions, and of course, refraining from personal texting while at work. For personal texting,
it's best to give yourself one or two times per day. You'll step away from your work, say, outside, or in a cafeteria, and then engage your personal texts.
Those are obviously important, but what I really want you to think about is how you interact and respect the person with whom you're speaking. And that begins before you even pick up the phone. When you hear the ring, grab a pad of paper and pen,
so you can be ready to take needed notes without causing a delay while you look around your desk. Before saying “hello,” I want you to smile, and choose to be positive. How you feel will be sensed by the person on the other end of the phone, so smile and make a positive impression.
Right after you say “hello,” be sure you've turned away from your computer towards the area of your office least likely to be distracting. No multitasking of any kind allowed—in fact, just looking at your pad of paper and pen is a really good idea,
because it encourages cognitive focus. Next, if the call isn't for you, but is for someone else in the department or company, don't say wrong number; don't say they did anything wrong at all. Instead, help them. Connect them to the person, or at least share relevant contact information.
Finally, during the call, remember to never interrupt the person. Interrupting tends to be viewed by everyone as a sign of disrespect. If you're very busy and facing a huge deadline, you can shape the call when it's your turn to speak,
for example, by telling them you need to get back to them, but then, do suggest a specific time. Of course, if you're honestly not able to talk, you probably shouldn't have answered the call, unless it's your boss, or a person you're expecting an important call from.
The telephone is your friend, but if you don't use it correctly, it won't necessarily make you look friendly. Remember the tips above, and you'll connect successfully by building only positive impressions.
篇3：商务电话礼仪英语作文
Good manners are very important in the communication of daily life.Everyone likes a person with good manners.But what are good manners?
How does one know what should do and what should not do when trying to be a good - mannered person?
Well,here are some common examples.A person with good manners never laughs at a people in trouble.Instead,he (she) always tries to consult or offer help to the person.
When he (she) takes a bus and sees an old man or a sick man,he (she) always gives his (her) seat to him.He doesn't interrupt other people when they are talking.
He uses a handkerchief when he sneezes or coughs.
He does not spite in public places.Ideas of what are good manners are not always the same in different regions.For example,people in Western countries usually kiss each other to show their greetings,
whereas in China,kissing in public is something of unusual and sometimes be regarded as impolite to somebody else.
So it is important to know what is regarded as polite and impolite before you go to a region.
But remember that it is always right to be kind and helpful to others.
更多相关阅读
商务电话礼仪英文文章
商务电话礼仪基本要点
商务电话礼仪有哪些
商务电话礼仪英语对话
商务电话礼仪对话
篇4：商务电话礼仪英语句型
情况一: 打电话的人找的是你自己
Is Daisy there? Daisy 在吗?
Speaking. 我就是，说吧。
That's me. 我就是。
This is Daisy. 我就是 Daisy.
This is she. 我就是。(注: 男的用 This is he.)
You're speaking/talking to her. 你正在跟她说话。
情况二: 要找的人不在
May I speak to Mr. Gates? 请问 Gates 先生在吗?
He's out. 他出去了。
He's not here right now. 他现在不在这里。
He's in a meeting right now. 他现在正在开会。
You've just missed him. 你刚好错过他了。
He's just stepped out. 他刚好出去了。
情况三: 要找的人不在, 问对方是否要留言
Can I talk to Mark? 我可以跟 Mark 讲话吗?
He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?
He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?
情况四: 打电话的人问他要找的人何时回来
Do you know when he will be back? 你知道他什么时候会回来吗?
I'm sorry. I don't know. 抱歉, 我不知道。
I have no idea. 我不知道。
He should be back in 20 minutes. 他应该二十分钟内会回来。
情况五: 打电话的人问他要找的人在哪里
Do you have any idea where he is? 你知道他在哪里吗?
Sorry. I don't know. 抱歉, 我不知道。
He's at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码?
情况六: 打电话的人要找的人不在, 愿意接受对方的留言
Can I leave a message? 我可以留个话?
Yes. Go ahead, please. 可以, 请继续。
Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。
Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。
情况七: 接受对方留言时听不清楚, 希望对方重复
When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我?
Can you repeat again, please? 能不能请你再重复一次?
(Say) Again, please? 再说一次好吗?
Pardon? 抱歉。请再说一次。
Come again, please? 再说一次好吗?
Im sorry? 抱歉。请再说一次。
情况八：对方希望你替他/她传话，但你想拒绝
May I leave a message? 我能否留个话?
You know what? My English is not that great, and I don't want to miss anything. Would you mind calling back later? I'm sorry. 你知道吗?我的英文不是非常好，我不想听错话。你介意稍后再打来吗?我很抱歉。
If you don't mind, could you please call back and leave a message on the answering machine? My English is not very good. 如果你不介意的话，能否请你再打一次，然后在录音机上留言?我的英文不是很好。
情况九：打电话的人要找的人是别人，请对方稍等
Is Brandon there? Brandon在吗?
Yes, he is. One moment, please. 他在。请稍等。
Hold, please. 请稍等。来源:壹壹英语
Hold on, please. 请稍等。
Let me see if he's here. Hang on. OK?
我看看他在不在。等一下，好吗?
情况十：对方打错电话
Can I speak to Alexander Walker?我可以和Alexander Walker说话吗?
Alexander Walker? I'm sorry, but there's nobody here by this name. Alexander Walker?抱歉，这里没这个人。
I'm sorry. I'm afraid you've got the wrong number. 抱歉，恐怕你打错电话了。
What number did you dial? 你刚才拨的号码是多少?
情况十一：要求跟刚刚已经通过话的人再讲话
Can you put Daisy back on? I forgot to tell her something. 你能否请Daisy再来听电话呢?我忘了跟她讲一件事。
Sure. I'll go get her. 当然!我这就去叫她。
情况十二：电话打不通
Did it go through? 打通了吗?
The line was busy. 电话忙线。
I got the busy signals. 电话忙线。
情况十三：(因自己忙等原因)请别人去接电话
Paul, can you answer the phone? I'm busy. Paul，你能不能去接电话?我在忙。
Can you get it, Paul? My hands are tied. Paul, 你能不能去接电话?我现在不能接。
Yes, dear. 是的，亲爱的。
情况十四：接到无人电话(就是打来了却不说话的那种)
Who called? 谁打来的?
No one. He hung up on me. 没人。他把电话挂了。
Wrong number, I guess. He hung up without saying a word. 打错了，我想。他一句话也没说就把电话挂了。
篇5：商务电话礼仪英语句型
1.常用词汇
区域号码Area code
投币电话Coin call
会议电话Conference call
信用卡电话Credit card call
电话干扰Crossed lines
直拨电话Direct dial call
国内电话Domestic call
分机Extension
分机号码Extension number
交换台号码Exchange number
公用电话Public telephone
长途电话 Long distance call
市内电话Local call
传话机Mouth piece
对讲机系统Intercom system
国际电话Overseas call
同线电话Party line
无线电话Radio telephone
电话本Telephone book
电话亭Telephone booth
电话号码Telephone number
电信局Telephone office
通话次数表Service meter
2.常用礼貌句型
(1)自报家门
这里是青海贸易公司的Tina Hao。我能为您做些什么?
This is Tina Hao of Qinghai Trading Company. May I help you?
(2)听不清楚
对不起，我没听懂您说的话。Sorry. I didn't get what you said.
我听不太清楚.I can't hear you very well.
通信效果不太好.We have a bad connection.
我听不太清楚您说的话.I can't catch what you are saying.
发生上面的情况，您可以请对方再重复一遍，您可以说:
能请您再说一遍吗?Could you repeat that,please?
您能再说一遍吗?Would you say that again?
(3)请对方说慢点
您能再说慢一点吗?Would you speak more slowly?
您能再大声一点吗?Could you speak up/out a little?
您能再说清楚一点吗?Would you speak more clearly?
(4)帮忙转分机
请帮我转分机211. Please connect me with extension two-one-one.
请帮我接人事部好吗?
Could you put me through to the personnel department, please?
(5)他在忙线中
他现在正在接另一个电话.tie's on another line right now.
他正在接长途电话.有什么我可以帮您吗?
He's talking a long-distance call now,what can I do for you?
抱歉.他正在打电话.Sorry. his line is busy.
(6)请对方稍等一下
您能稍等一会儿吗?Could you hold a moment .please?
您能稍等一会儿吗?Can you hold on.please?
请稍等一下.他马上来接电话.Just a moment. He is on his way now.
(7)现在不方便接电话
她现在有客人。She has a visitor at the moment.
他正在开会。He is in a meeting now
很抱歉，我正好要出门。可不可以稍后再打给您。
I'm sorry, but I was just on my way out. Can I get back to you later?
他有来上班，不过现在不在座位上.He's here but he's not at his desk right now.
他还没到办公室。He hasn't come to the office yet.
很抱歉，他刚才外出了.I'm sorry, but he is out right now.
(8)在休假中
他今天休假.He is off today.
篇6：商务电话礼仪英语对话
商务电话礼仪英语对话
商务电话礼仪英语对话【1】
A: Hello, are you Mr. Black? B: Yes, I am.
A: Hello, I’m the Export sales of Nanning Native products company, my name is Amy, I'm glad to see you, Welcome to Nanning, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights.
A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later. B: OK.
(10 minutes to the Galaxy Hotel)
A: Mr. Black, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK?
B: Well, thank you.
A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow morning, then I ‘ll take you to visit our company. B: OK.
A: see you tomorrow. B: see you . (The next morning) A: Good morning, Mr. Black. B: Good morning, Amy.
A: Mr. Black, Do you like sandwich ? B: ah.
A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together . B: Ok.
(30 minutes later, came to the company at the gate)
A: This is our company, our company was founded in 1998, Mainly in sales Southeast
Asia souvenirs; We have 282 staffs in total Our products are not only sold in Nanning, also sell in Nationwide through e-commerce sales channels.
B: Oh, your company's product sales channels are Very complete, As we know , your company is one of the largest souvenir sales company in China, so we want to cooperate with your company. A: Well, thank you.
A: Mr. Black, Or I take you to visit the the Nanning ASEAN Expo Convention Center now ?
B: okay, this is my first time to Nanning, I’m going to visit the Nanning ASEAN Expo Convention Center with this opportunity .
(They both went to the Convention and Exhibition Center)
A: Nanning is the Green City of China, It’s the capital of Guangxi, where the ASEAN Expo was held every year in there And many Southeast Asian countries and various industry companies will exhibit at Nanning ,It’s a tremendous business opportunities for Nanning.
B: Yes, In recent years, Nanning is developing rapidly, especially rely on ASEAN Expo, Nanning have a lot of business opportunities,
It’s can drive the economic development of Guangxi Develop fast so we want to establish the long-term cooperative relationship with your company. A: I believe you are right . (They smile, the end of the tour.) (Two at the airport)
B: Amy , thank you for your two days of hospitality, I feel very happy, not only to complete the company's mission but also make friend with you.
A: I wish you have a pleasant journey, Remember send a message to me when you arrival in the United States. B: Well, thank you, goodbye.
A: okay , I’m looking forward to your come around again. B: Goodbye. A: Goodbye.
商务电话礼仪英语对话【2】
(A：Jan Wise B：Receiver)
A：Hello.Can I speak to Mr.Clark?
B：May I have your name，Please?
A：This is Jan Wise speaking.
B：Hold on，please…I'm sorry，but he's on another line now.
Would you care to hold?
A：Well，I need to leave in a ninute.Could you take a message，Please?
B：Gertainly.
A：It's a little complicated… I'm Mr.Clark's former classmate.
B：OK.
A：I was supposed to meet Mr.Clark for lunch at 12∶30 at Ernierestaurant with a friend of us，Miss White…
B：Ernie…Miss White——OK…
A：But Miss White's flight arrived late，and I need to pick her upat the airport now…
B：Airport——OK…
A：So please tell him that the time is changed to 1∶00…
B：One o'clock…
A：And I hear that Miss White likes to eat Chinese food recently，so I want to meet at Beijing restaurant instead of Ernie's. Bythe way，please tell him not to book the table，I have done it al-ready.
B：Beijing restaurant… Chinese food——OK，Miss Wise，I'll givehim the message.Anything else?
A：That's all.Thank you for trouble taken.Good-bye.
B：Good-bye
关于打电话英语表达方式2
(A：Jim Brown B：Receiver)
A：Hello.This is Jim Brown of the Export Department.May Ispeak to Mr.Wang?
B：I'm sorry，but he is out of the office right now.
A：When will he be back?
B：He should be back at any moment.
A：I wonder if you could give Mr.Wang a message for me?
B：Yes，certainly.Just a minute.I'll get a pen.(Pause)OKay，please carry on.
A：There will be a very urgent meeting at three o'clock and Iwould like Mr.Wang to attend it.
B：OKay，an urgent meeting…three o'clock…May I ask whatit's regarding?
A：Yes.It's regarding the foreign exchange market and our salesstrategy this year.
B：Shall I tell Mr.Wang to prepare any material?
商务电话礼仪英语对话【3】
S: Good morning, Welcome to Cafe Plus, Sir/Madam. What would you like to have?
早上好，欢迎光临尚苑西餐厅。您想吃点什么吗，先生/女士?
C: I would like some eggs.
我想吃鸡蛋。
S: How would you like the eggs to be cooked, fried egg, scrambled eggs, poached eggs or boiled eggs, Sir/Madam?
您要煎蛋，炒蛋，波蛋亦或煮蛋，先生/夫人?
C: I would like fried eggs.
我要煎蛋
S: How would you like the eggs to be fried,sunny side up or over easy, Sir/Madam?
双面煎还是单面煎?
C:Sunny side up please.
单面煎
S:Please wait a moment, it will be ready in a few minutes.
请稍等，几分钟就好。
C:Thank you.
谢谢
S: Your sunny side up fried eggs is ready, Sir/ Madam.
这是您的单面煎蛋。
C:Thank you.
谢谢
S: Is there anything else I can offer, Sir/Madam?
还需要点别的什么吗?
C: No,thank you.
不，谢谢。
Scene 2 - Salad Station:
S: Woul dyou like to have some appetizer, Sir/Madam ?
您想来点开胃菜吗?
We have traditional Caesar Salad, lobster Salad, Smoked Norwegian Salmon,Three Large California Sushi Rolls.
我们有传统凯撒沙拉，龙虾沙拉，烟熏挪威三文鱼和三色加州寿司卷。
C: I would like lobster salad.
我想要来一份龙虾沙拉。
S: Please wait a moment, it will be ready in a few minutes.
请稍等，几分钟就好。
C: Thank you.
谢谢。
S: Would you like something to drink, Sir/Madam? We have different fruit juice for you
choose.
请问您需要什么喝的吗，先生/女士?我们有不同的.果汁供您选择。
C:Please give me a glass of apple juice.
请给我一杯苹果汁。
S: Is there anything else I could offer,Sir/ Madam?
您还需要点别的什么吗?
C: No,thank you.
不了，谢谢。
Scene 3 -Carving Station:
C:Excuse me, I would like some roast meat.
打扰，我想吃点烤肉。
S:There are roasted beef, fish and lamb,Sir/Madam?
有烤牛肉、鱼肉和羊肉，您喜欢哪样呢?
C: Which would you like to recommend?
你有什么好推荐的吗?
S: All of them are very delicious, I would like to recommend the roasted lamb.
都不错，我推荐您尝试一下我们的烤羊肉。
C: No,I don't like lamb.
不，我不喜欢羊肉。
S: May I suggest roast fish to you?It is healthy,high protein but low fat.
烤鱼怎么样，健康，高蛋白低脂。
C:That's great.
好吧。
S: It may take several minutes, shall I deliver it to your table once it cooked, Sir/Madam?
可能需要几分钟烤。烤好后我帮您送到您的位子上好吗?
C:Thank you.
谢谢。
S: We also have some condiments for the roasted meat,such as fresh garden vegetables fresh asparagus tips or mixed seasonal Salads plus mashed potatoes.
我们还有一些配菜可供选择，例如新鲜蔬菜，芦笋或者什锦沙拉配土豆泥。
更多相关阅读
商务电话礼仪英语作文
商务英语的电话礼仪
商务电话礼仪英文文章
商务电话礼仪基本要点
商务电话礼仪有哪些
商务英语电话礼仪
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